STUDENT CODE OF CONDUCT
Community Colleges of Spokane has adopted a student conduct code and rules for enforcement. All students should familiarize themselves with the code, availble online.
In addition, CCS follows all applicable federal and state laws regarding the prohibition of the use of firearms and dangerous weapons, the possession of controlled substances and alcohol by any student on district-owned or used facilities, grounds, or motor vehicles, and in any college participant activity on or off campus.
STUDENT RIGHT TO KNOW
Community Colleges of Spokane complies with a variety of state and federal requirements concerning providing information to students and prospective students regarding campus crime statistics and security, undergraduate completion and graduation rates, athletic information including expenditures and revenue, and participation by team and gender.
View detailed information on the CCS website
Community Colleges of Spokane has established procedures to assist students who have a complaint or concern relating to an action by a member of the CCS community. It is the belief and practice at CCS that the best way for students to address concerns is to first meet with the employee involved and attempt to resolve the concern. Students are encouraged to contact the vice president of student services at SCC, SFCC, or the off-campus centers regarding complaint procedures (CCS Administrative Procedure, 3.40.01-D Student Concerns).
The Washington Student Achievement Council (WSAC) has authority to investigate student complaints against specific schools.
WSAC may not be able to investigate every student complaint. Visit
information regarding the WSAC complaint process.
Notification of Title IV Student Complaint Process
The Higher Education Act (HEA) prohibits an institution of higher education from engaging in a "substantial misrepresentation of the nature of its educational program, its financial charges, or the employability of its graduates." 20 U.S.C. §1094(c)(3)(A). Further, each state must have “a process to review and appropriately act on complaints concerning the institution including enforcing applicable state laws." 34 C.F.R. § 600.9. The Washington State Board for Community and Technical Colleges (SBCTC) maintains a process to investigate complaints of this nature brought by community and technical college students in the state of Washington. For information, contact:
SBCTC Student Services
PO Box 42495
Olympia, WA 98504-2495
Consumer Protection Title IV Student Complaint Form
STUDENT RECORDS: FERPA – Notification of Student Rights
FERPA: The Family Educational Rights and Privacy Act of 1974, requires that CCS adopt institutional procedures and guidelines in compliance with Public Law 93-380. Student rights to privacy are protected with certain restrictions on the disclosure of your student educational records and information. You have the following rights, protection and privacy of your educational records at the Community Colleges of Spokane.
- The right to inspect and review your student education records within 45 days after the college receives a written request for access. If the requested records are not maintained by the Registrar's Office, the Registrar will forward the request to the appropriate college official. If the requested records contain more than one student, the student may inspect and review only the records portions which relates to him or her. Students must submit a written request to the College Registrar identifying the record(s) they wish to inspect. The college may charge reasonable fees for preparing copies for the students. The college reserves the right to have a college representative present during the review and disclosure of student records.
- The right to request the amendment of the student's educational records the student believes inaccurate. A written request to the College Registrar identifying the records in question clearly identify the part which is inaccurate and specify why it is inaccurate. If the college decides not to amend the record as requested by the student, the college will notify the student of the decision and advise the student of his or her right to a hearing regarding the request for amendment. Grades are not subject to amendment of a student records.
- The right to have some control over the disclosure of information from student's education contained in the student's education records, except to the extent that FERPA authorizes disclosure without consent. The college will disclose directory information (see Directory Information).
- The right to file a complaint with the US Department of Education concerning alleged failures by CCS to comply with the requirements of FERPA. The name and address which administers FERPA is:
Family Policy Compliance Office
US Department of Education
400 Maryland Avenue, SW
Washington DC 20202-4605
Spokane Community College and SFCC are part of District 17, CCS. Educational records may be shared among the two entities for the purpose of admission, registration, library access, financial aid and billing.
There are exceptions which permit disclosures without consent such as disclosure to school officials with legitimate educational interests. A school official is a person employed by the college in an administrative, supervisory, academic, research, or support staff position (including campus security personnel and health staff); contractors, consultants, volunteers, and other outside service providers used to perform institutional services and functions; a person serving on the Board of Trustees; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks. A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibility.
Federal and state officials requiring access to educational records in connection with the audit and evaluation of a federally or state supported educational program or in connection with the enforcement of the federal or state legal requirements.
Any person or entity designated by judicial order, or lawfully issued subpoena, upon condition that the college makes a reasonable effort to notify the student of such orders or subpoenas in advance of the compliance therewith (unless the order or subpoena specifically orders the student not be notified). The Patriot Act legislation requires that students will not be notified of such orders or subpoenas.
Upon request, the college discloses educational records without consent to officials of another school in which a student seeks or intends to enroll, in connection with financial aid, to parents of dependent students to comply with a subpoena orders issued by the US Attorney General under the USA Patriot Act to organizations conducting studies on behalf of educational institutions.
FERPA also permits disclosure to the parents of a student regarding the student's violation of any federal, state or local law, or if any rule or policy of the school, governing the use or possession of alcohol or a controlled substance if the school determines the student committed a disciplinary violation and the student is under 21.
Information may also be disclosed for health and safety reasons and as a result of a disciplinary hearing to an alleged victim.
DIRECTORY INFORMATION (WAC 132Q-02-340)
The college may disclose the following directory information: The student's name, major field of study, dates of attendance, grade level, enrollment status (e.g., full-time or part-time), participation in officially recognized sports, weight and height of members of athletic teams, degrees, honors and awards received. Students may request in writing that the college not release directory information through written notice to the Registrar.
COLLEGE RECORDS RELEASE AND DISCLOSURE RESTRICTIONS
- Some records may be withheld by the college. Academic transcripts are withheld including online access and a block on the student record may be imposed if the student has a financial obligation to the college.
- Students may not inspect financial information of their parents, confidential letters associated with admissions, and records to which they have waived their inspection rights.
- The college will not release records that are not owned by the college.
- In addition, the US Department of Defense has authorized branches of the US military to access directory information from US colleges for recruitment purposes. Directory Information under this provision, called the “Solomon Act,” includes name, address, telephone listing, date and place of birth, level of education, academic major, degrees, received and the educational institution the student most recently was enrolled. Students who object to the release of the above information to military recruiters may request that this information not be released by written notification to the appropriate CCS Registrar's Office.
REQUESTS AND APPEAL PROCEDURES (WAC 132Q-02-370)
To obtain information on the process to contest the contents of your education records, ask for a copy of Student Rights and Responsibilities at the admissions or registration offices at SCC, SFCC or the off-campus centers.
STUDENT RECORDS HEARING PROCESS
Upon examination of records, a student who believes that his/her record is inaccurate or misleading can request a formal hearing. Requests for a hearing should be directed in writing to the Registrar's Office at each college. When a date, time and place for the hearing have been established, a student may present evidence at the hearing and be represented by an attorney, at the student's expense. The hearing panel will include the vice president of student services or designee and the student's adviser/instructor. The hearing process does not replace other processes for student grievances. For example, a grade appeal will be addressed through the Student Grade Appeal procedure in this catalog.
The decision of the hearing panel will be based solely on the evidence presented at the hearing. A written summary of the hearing will be prepared and distributed to all parties. The summary will include the reasons behind any decisions made by the hearing panel. The student's records may be amended in accordance with the ruling of the hearing panel.
A student may add comments to his/her record if he or she is not satisfied with the ruling of the hearing panel. Such comments will be released whenever the records in question are disclosed. For example, an explanatory letter from the student may accompany a transcript.
Students who believe the hearing panel results are in error may contact:
United States Department of Education
Room 4074 Switzer Building
Washington DC 20202
ACCESS TO STUDENT RECORDS
The official college transcript is a student's permanent record of grades. Transcripts are a legal document of enrollment at CCS.
A permanent official transcript will be sent to the student, a college, university or other agency upon the student's written request only. Requests for transcripts may be made in-person, mail or online through the National Student Clearinghouse. Students must provide the following information: Student name, ID number, student signature, date of request and the name and mailing address of the institution or agency to receive the official transcript. Access to grades may be withheld if any financial or other obligations are not fulfilled such as outstanding tuition and fees or fines, or unreturned college property. For instructions on ordering official transcripts go to the CCS web site.
Online through the National Student Clearinghouse, use the web links below:
Students requesting an official transcript to be sent internally within SCC, SFCC and the off-campus centers, will not be charged the transcript fee.
Official, sealed transcripts are required by other institutions when a student transfers. Official transcripts will not be released if the student has any outstanding financial balances, library fines or equipment holds.
TRANSCRIPTS FROM OTHER SCHOOLS
SCC and SFCC do not issue or certify copies of transcripts from other institutions. Transcripts reflecting a student's previous college education that have been submitted to the college as a requirement for admission become part of the official file and cannot be returned to the student. Any student desiring transfer of credits earned elsewhere must order official transcripts from the institution where the credits were taken.