Clerical Assistant

Spring 2018

Degrees and Certificates

Program Description

The Clerical Assistant program is a two quarter program where students learn general office skills needed for entry-level office positions. Students may select one of three "tracks" in the second quarter. The first track will offer an introduction to the medical clerical assistant office, the second track an introduction to the legal clerical assistant office, and the third track an introduction to the administrative clerical assistant office. 

Students develop effective written communication, oral communication, customer service, keyboarding, document formatting, office procedures, telephone, scheduling and calendaring, and job preparation skills. In addition, students who select the medical clerical assistant track will understand basic medical terminology; students who select the legal clerical assistant track will understand basic legal terminology; and students who select the administrative clerical assistant track will have additional grammar, editing, and proofreading experience.

Program Learning Outcomes

Administrative Clerical Assistant:
  1. Apply basic knowledge of current office procedures, techniques, and records management systems.
  2. Operate a variety of office equipment such as computers, electronic calculators, facsimiles, telephones, and copy machines.
  3. Apply knowledge of grammar and punctuation in the creation and editing of business documents.
  4. Demonstrate proficiency in Microsoft Word.
  5. Demonstrate proficiency in Microsoft Outlook.
  6. Demonstrate proficiency in Microsoft PowerPoint.
Legal Clerical Assistant:
  1. Apply basic knowledge of current office procedures, techniques, and records management systems.
  2. Operate a variety of office equipment such as computers, electronic calculators, facsimiles, telephones, and copy machines.
  3. Apply knowledge of grammar and punctuation in the creation and editing of business documents.
  4. Demonstrate proficiency in Microsoft Word.
  5. Demonstrate proficiency in Microsoft Outlook.
  6. Spell, pronounce, and correctly use legal terms.
Medical Clerical Assistant:
  1. Apply basic knowledge of current office procedures, techniques, and records management systems.
  2. Operate a variety of office equipment such as computers, electronic calculators, facsimiles, telephones, and copy machines.
  3. Apply knowledge of grammar and punctuation in the creation and editing of business documents.
  4. Demonstrate proficiency in Microsoft Word.
  5. Demonstrate proficiency in Microsoft Outlook.
  6. Spell, pronounce, and correctly use medical terms.