Administrative Office Management

Winter 2019


Fall, Winter, Spring, Summer

Degrees and Certificates

Program Website:

View the program website

Program Description

The Administrative Office Management program is an associate degree program that prepares students to assume positions as office managers, supervisors, or as assistants to top executives.  Students will develop administrative skills necessary to participate as part of the management team; assist in planning, organizing, and controlling information related activities; and in leading or directing people to attain the objectives of the organization.  They may handle a wide range of daily responsibilities including the supervision of support services.

This program is recommended to experienced office staff as well as entry-level office workers who are looking to increase their potential for promotion.  Graduates with this degree receive training in a variety of office management functions including those in communications, information resources, and management.

In order to earn an Administrative Office Management AAS degree, a student must maintain a 2.0 GPA in all individual courses.

Program Learning Outcomes

  1. Understand the principles of human resources supervision and administration including the recruiting and hiring process, training and development, motivating the workforce, completing an appraisal, and improving productivity.
  2. Organize and plan office work and exercise leadership skills that encourage successful teamwork.
  3. Demonstrate organizational, planning, and project management skills.
  4. Appreciate the scope of business operations and economic systems.
  5. Handle multiple deadlines and priorities in an office setting.
  6. Think critically and act logically to evaluate situations, solve problems, and make decisions.
  7. Understand the tools used to make business decisions using quantitative data.
  8. Compile and analyze data, prepare concise reports and presentations, and use information processing technology and software.
  9. Compose drafts and final responses to inquiries, letters, and questionnaires.
  10. Handle a variety of internal and external business forms and understand their purpose.
  11. Acquire comprehensive knowledge of and ability to use Microsoft Word, Excel, Access, PowerPoint, Project, and Outlook software.
  12. Operate a variety of business machines, including computer equipment, copy machines and scanners, transcribing equipment, facsimiles, printers, telephones, and calculating machines.
College credit toward degree completion may be earned by articulating from a high school business program or by completing comprehensive tests administered by the Business Technology Department.


Offered at Locations:  Online Learning, SCC - Colville Center, SCC - Inchelium Center, SCC - Ione Center, SCC - Newport Center, SCC - Republic Center, Spokane Community College

First Quarter

BT   165Word Processing 5
BT   272Business Correspondence 25
CATT 102Introduction to Outlook 2.5
CATT 190Introduction to PowerPoint 2.5

Second Quarter

BT   231Office Procedures 5
BT   251Current Trends in Technology 5
CATT 128Desktop Publishing 5

Third Quarter

ACCT 151College Accounting I 15
BT   204Spreadsheet Design and Analysis 5
BT   206Electronic Records Management 3
CATT 122Microsoft Access I 2.5

Fourth Quarter

BT   205Database Design and Analysis 5
BT   273Business Research and Report Writing 5
BUS  217Business Statistics 35
CATT 241Microsoft Project 2.5

Fifth Quarter

BT   260Administrative Office Management 5
BT   280Project Management for the Office 2.5
CATT 242Advanced Microsoft Project 42.5
MMGT 244Introduction to Lean Six Sigma 2.5
MMGT 256Lean Leadership 5

Sixth Quarter

BT   160Job Preparation Techniques 3
BT   263Integrated Office Applications 5
BT   285Administrative Professional Internship 2
Electives 5
95.5 credits are required for the AAS


ACCT 141QuickBooks 5
ACCT&201Prin of Accounting I 5
BT   274Business Writing for the Web 5
BUS& 101Intro to Business 5
BUS& 201Business Law 5
BUS  280Human Relations in Business 5
CATT 191Advanced PowerPoint 2.5
CMST 127Leadership Development 3-5
CMST&210Interpersonal Communication 5
CMST 287Business and Professional Communication 3-5
ECON 100Fundamentals of Economics 5
MMGT 125Social Media Marketing 5
MMGT 212Retailing 5
MMGT 243Fundamentals of Project Management 5
1May be substituted with ACCT& 201.
2May be substituted with BT 274.
3BUS 217 will require a prerequisite course or appropriate math placement score. May be substituted with MATH 201 - this course will require a prerequisite course or appropriate math placement score or BUS 104 - this course will require a prerequisite of BUS 103.
4Previously taken or concurrently enrolled in CATT 241.

Disclaimer: The college cannot guarantee courses will be offered in the quarters indicated. During the period this guide is in circulation, there may be curriculum revisions and program changes. Students are responsible for consulting the appropriate academic unit or adviser for more current and specific information. the information in this guide is subject to change and does not constitute an agreement between the college and the student.