Medical Office Receptionist

Spring 2018

Enrollment:

Fall, Winter, Spring

Degrees and Certificates

Program Website:

View the program website

Tuition and Fees

http://www.ccs.spokane.edu/TuitionFees

Additional Costs

Books$440
Supplies and Equipment$310
* Approximate cost of books, supplies and medical/professional liability insurance.

Program Description

This program prepares individuals for employment in medical offices as medical office receptionists. Spokane is a major regional center for medical care, offering many opportunities for employment. Positions are available in medical clinics, medical insurance companies and private physicians' offices.

Admission Requirements:

Keyboarding Skills: 40 wpm with six or fewer errors completed at the SCC testing center or successful completion in BT 106, current first aid/CPR card or successful completion of EMS 120 or equivalent.

Program Learning Outcomes

  1. Appropriately manage telephone communications and schedule office, surgical, and diagnostic procedures.
  2. Receive patients and visitors.
  3. Apply legal and ethical standards.
  4. Create and maintain patient records; sort and disperse incoming mail.
  5. Perform CPR and first aid.
  6. Perform computer applications
Students must complete all classes with a 2.0 grade or higher.

Career Opportunities

Health services are rapidly expanding to keep pace with the growing population and opportunities for medical personnel are expected to increase. Physicians in private practice and in all kinds of health organization will need qualified medical office receptionists.

Certificate - SCC

Offered at Locations:  Online Learning, Spokane Community College

First Quarter

BT   105Basic Grammar for Business II 5
HED  104Medical Terminology and Anatomy 5
MSEC 108Medical Office Computing 5
15

Second Quarter

BT   231Office Procedures 15
HED  105Medical Terminology and Anatomy 25
MSEC 121Medical Office Reception 35
15

Third Quarter

BT   160Job Preparation Techniques 3
MSEC 120Human Relations/Communications for Medical Office Personnel 5
MSEC 284Medical Internship Seminar 1
MSEC 285Medical Office Reception Internship 43
12
42 credits are required for the Certificate
1BT 105, keyboarding proficiency
2HED 104.
3BT 231 or concurrent with BT 231
4All of the courses listed above must be completed before enrolling in an internship. Cooperative education may be substituted.

Disclaimer: The college cannot guarantee courses will be offered in the quarters indicated. During the period this guide is in circulation, there may be curriculum revisions and program changes. Students are responsible for consulting the appropriate academic unit or adviser for more current and specific information. the information in this guide is subject to change and does not constitute an agreement between the college and the student.