COMPUTER AND NETWORK SUPPORT

Gainful Employment Disclosure

Fall 2017

Enrollment:

Fall, Winter, Spring

Degrees and Certificates

Program Website:

View the program website

Program Description

This certificate concentrates on the practical operation, maintenance and use of computers, computer networks and their peripherals. This intensive hands-on program prepares the certificate holder to maintain the hardware and software of small to medium computer and network systems. Computers are networked in LANs and on the Internet in homes, industries and offices. This program teaches students to maintain and keep these systems running. Students also learn to assist and train computer users in the use of modern software and hardware.
This certificate is intended to prepare students for entry-level positions in computer/network support departments or as the computer/network specialist in a small to medium size office. Students are expected to have other skills needed to integrate this certificate with the skills necessary for the nature of employment they have or seek.

Program Learning Outcomes

Upon graduation from the Information Technology/Computer and Network Support program, graduates will be prepared to:

  1. Oversee the daily performance of computer systems.
  2. Provide users with technical support for network, computer/systems problems.
  3. Maintain records of daily data communication transactions, problems and remedial action taken or installation activities.
  4. Demonstrate professional conduct including responsibility, effective communication and ethical standards.